This video is one of a series of Business Process Improvement tips you can find on the http://theprocessconsultant.com website. It looks at how reducing cycle time is one of the first things you can do to improve business processes and gives you a series of questions to ask to identify where these improvements can be made.

A brief description of how to identify that a problem exists, and needs to be solved, presented by Executive Approaches to Strategic Excellence

Looking to improve your project processes? Introducing the top two process improvement methodologies: Six Sigma and Kaizen, presented by our expert at https://www.projectmanager.com/?utm_s...

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Project managers are constantly looking for ways to improve the performance of the processes on their projects. That's why, in this brief but compelling video, ProjectManager.com Director Devin Deen shares the key points from the Six Sigma and Kaizen methodologies.

See the video,and learn why the Six Sigma methodology and the Kaizen "change for the better" culture are the two most widely used process improvement methodologies for project management, in the world today.

Project managers are constantly looking for ways to improve the performance of the processes on their projects. That's why, in this brief but compelling video, ProjectManager.com Director Devin Deen shares the key points from the Six Sigma and Kaizen methodologies.

See the video,and learn why the Six Sigma methodology and the Kaizen "change for the better" culture are the two most widely used process improvement methodologies for project management, in the world today.

Covers modern tools and methods for product design and development. The cornerstone is a project in which teams of management, engineering, and industrial design students conceive, design, and prototype a physical product. Class sessions employ cases and hands-on exercises to reinforce the key ideas. Topics include: product planning, identifying customer needs, concept generation, product architecture, industrial design, concept design, and design-for-manufacturing.

The professional world can be full of challenging situations, including conflicting personalities, miscommunication, and cultural differences. In this course, you will learn about typical workplace etiquette protocols, communication standards, and cultural awareness strategies in order to navigate these common obstacles as smoothly as possible.

This course is designed to provide adult learners with the basic skills they need to write effective documents in the workplace.

Project Evaluation covers methodologies for evaluating civil engineering projects, which typically are large-scale and long-lived and involve many economic, financial, social and environmental factors. The course places an emphasis on dealing with uncertainty. Students learn basic techniques of engineering economics, including net present value analysis, life-cycle costing, benefit-cost analysis, and other approaches to project evaluation. Examples are drawn from both contemporary and historical projects in various fields, including transportation systems, urban development, energy and environmental projects, water resource management, telecommunications systems, and other elements of the public and private projects and programs.

This book covers the basics of project management. This includes the process of initiation, planning, execution, control and close out that all projects share. This book has been adapted by the author as of August 15, 2014. The adaptation includes Canadianized content, PowerPoints, Audio Files, and Chapter Questions.

The course is taught to undergraduates, graduate students, and professional masters students and involves the areas of organizational behavior & leadership, accounting, marketing, strategy, entrepreneurship, and project management. It is this last area that is covered in this book. Irrespective of your future career in science and engineering you will be involved in projects and an awareness of the factors that enable a successful project is important for all team members. It should be recognized that the topics included in the book are not limited to scientists and engineers, they are useful for people in any careers. This course is not aimed at making you a certified project manager, but to provide the skills that will allow you to be a more effective project team member and also when you are dragged screaming and kicking into the role of accidental project manager.

Public Finance rests at the intersection of two disciplines: Public Economics and Public Choice. Public Economics deals with issues of social optimality: how much of a good (or bad) does a society desire (or tolerate), and how do we incentivize producers and consumers to attain that amount? Public economics concerns itself with externalities, which are costs that are borne by persons not involved in a market transaction. There are both positive and negative externalities; public economists want to know how we get more of the good and less of the bad. Public choice is the field of economics that looks into the behavior of voters, politicians, and bureaucrats and studies how they choose given different policy institutions. Upon completion of this course, students will be able to: Define public finance terms such as 'public good,' 'free-rider,' 'median voter theorem,' 'externality,' 'pigouvian taxes,' and 'Lindahl tax.' Where appropriate, students will be able to include a graphical representation of these concepts in their definition of these terms; Give examples of different types of taxation; Identify the costs to society related to the imposition of a tax; Understand some simple economic models related to public finance, including the Consumer and Producer Surplus models and the Keynesian aggregate demand model; Graphically describe the effects of taxation on labor supply decisions, at both the individual (micro) and national (macro) levels; Explain the political economy aspects of public finance, particularly as they relate to rent seeking and lobbying, as well as the strategies that can be taken to combat rent-seeking behaviors, as well as other more general government failures; Describe the US taxation and budgeting system and list the most important areas of spending; Discuss current controversies related to taxation and government spending. (Economics 305)

Much literature on the public policy process focuses narrowly on the policy-making part. This unit widens the focus to examine the implementation phase, and how change happens as a result of new policies: that is, policy ͢__ë_„ń action relationship. It does t

The purpose of this course is to systematically examine the elements and factors which result in an effective speech. Tying these together are the themes of information and ethics, emphasized in each resource because they are becoming increasingly important to all communicators. Upon successful completion of this course, students will be able to: resolve ethical issues involving speech preparation and presentation; recommend techniques for resolving issues, which may interfere with active listening; identify the most effective speech topics, qualities, content, and delivery techniques based on the specific characteristics of an audience; evaluate the effectiveness of speeches for different types of audiences; use online and library-based research to find and critique the credibility of sources of information; cite sources of information appropriately, accurately, and clearly in both spoken and written contexts; choose the most effective pattern of organization for presenting different types of information to a listening audience; evaluate the effectiveness of supporting details or evidence based on the main ideas or arguments they are used to support; choose the most appropriate pattern for organizing a persuasive speech, based on the relationship between arguments and evidence or the relationship between the topic and the audience; identify whether the functions of an introduction or conclusion have been fulfilled and will be effective when presented to a specific type of audience; create keyword and sentence outlines for informative and persuasive speeches; revise a passage written for readers so that it can be delivered effectively and engagingly to listeners; identify and use techniques to improve the fluidity and clarity of verbal delivery; recognize non-verbal techniques that communicate the speakerĺÎĺ_ĺĚĺ_s confidence and credibility in a sample speech; demonstrate comprehensive knowledge of effective, ethical public speaking by accurately and thoroughly assessing the qualities of entire informative, persuasive, and special occasion speeches. This free course may be completed online at any time. (Communication 101)

Time and again we come across companies that destroy profitability and long-term value by choosing the wrong key performance indicators, also known as KPIs.

Let’s look at some examples of the wrong Key Performance Indicators.

Restaurant: The first example is a fast food chicken restaurant which was trying to reduce waste so it chose what it thought was a clever metric.

“Number of pieces of chicken sold vs. wasted”.

While this achieved 100% efficiency, it also created long wait times because product had to be cooked from scratch and as a result there was a dramatic drop in return visits from customers.

Hotel: In another example, a hotel was bleeding cash. To rectify the matter, the hotel took aggressive cost reduction actions instead of focusing on increasing hotel occupancy. While they initially had a short-term reduction in burn rate, there was significant long-term deterioration in the business resulting in a bankruptcy.

Manufacturer: It is not much different from the manufacturer that was 100% focused on increasing production but had no focus on delivery. As a result, they had a great product but unhappy customers and very low repeat business.

Retailer: In another example, a retailer had product variety as its key performance indicator. But when we looked under the hood, it was quickly obvious that only a handful of products were driving the sales, and the bulk of their products were simply sucking up cash and creating cash flow problems for the retailer.

Call Center: Finally, a call center’s primary key performance indicator focused on driving down the call time, i.e. how quickly they can hang up the phone on a customer, instead of cross-selling the customer.

Now, let’s look at some examples of the right Key Performance Indicators.

Industrial: An Industrial company that had chronic cash shortages improved its cash position. Instead of looking only at its receivable balance, it started to track its Days Sales Outstanding known as dsos. We won’t bore you with the DSO formula but it should suffice to know that it can help companies start improving receivable collection on a measurable basis.

Manufacturer: Another example would be a manufacturer that consistently had excess inventory issues. The company moved to additionally tracking its sell-through velocity within its distribution channels. This allowed it to dramatically reduce its inventory levels.

Technology: A B2B technology services firm improved its revenues significantly by moving from just tracking sales to also tracking how many conversations were taking place company-wide with qualified prospects. This allowed them to consistently meet or exceed sales targets.

Professional Services: A professional services company that we helped, doubled their value by measuring and then reducing their customer acquisition costs with an emphasis on increasing the lifetime value of the customer. In this case, their lifetime value to customer acquisition cost ratio was 4 to 1.

Let’s take a personal example. If you’re trying to lose weight, you will have better results if you track calories consumed and burned vs. just your weight.

So, are you tracking the right things? Because if you’re not, you have a real opportunity to start improving the performance of your business as well as your valuation.

This module starts by introducing requirements and how they differ from Objectives. The Requirements Engineering process is explained, and then elaborated with requirements elicitation, documentation, analysis and validation. Once identified requirements need to be managed and aspects of change control are explored.

==== Covered topics ====
- Identifying user goals (use cases)
- Use Case Modeling
- Writing user story
- Organizing user stories
- Managing development activities with sprint

This course will help you effectively develop employment application materials for todayĺÎĺs job market by honing your resume writing skills, providing you with tools to create an impressive resume (or to improve the one you already have), and giving suggestions on developing an effective cover letter